Thank you for visiting Alif Naturals Online Store which is currently located
at www.alifnaturals.com. Your visit to this website is subject to this
Privacy Policy and our Terms and Conditions.
We at Alif Naturals Online are committed to protecting and safeguarding your privacy.
This Privacy Policy
describes the types of personal information we collect on the Alif Naturals website, how we may use that information and with whom we may share it.
Our Privacy Policy also describes the measures we take to protect the security
of this information as well as how you can access, modify or delete your
personal information at any time. It also explains how you can object to the
processing of your personal information or to receiving communications about
our products and services.
This Privacy Policy governs
only information provided to Online. It does not govern any other information or
communications that may have been collected through Alif Naturals Natural’
brick and mortar retail stores or collected in any other manner like
promotions, personal contact programs, etc.
By accepting the Privacy
Policy, you expressly consent to our use and disclosure of your personal
information in accordance with this Privacy Policy.
Information We Collect
In general, you can visit
the Alif Naturals Online without telling us who you are or revealing
any personally identifiable information. You can, however, also register at our
website which enables us to contact you by email or text messages on your
mobile phone to inform you about our products or respond to your comments or
queries. As part of the registration process, we collect and store your
personal information that you may choose to provide us with, such as your name,
email address, mobile phone number and date of birth.
The technology that we use
also allows us to collect aggregate information that does not identify you
personally but lets us know your technology usage like the Uniform Resource
Locater, Internet Protocol address, your operating system and browser type,
etc. We may collect, compile, store, publish, promote, report, or otherwise
disclose or use any such aggregate information which does not personally
identify you. If any such aggregate information is correlated to you, it will
be protected like any other personally identifiable information as described
under this Privacy Policy.
Credit Card , Debit Card and Banking Information
Alif Naturals Online does not collect or store Credit Card or Debit Card or banking
information. Such information may be provided by you during the purchase
transaction. However, this data does not come to Alif Naturals Online. It is directly transmitted through the payment gateway provider
to the payment network or bank. No information is stored by Alif Naturals Online
Data Hosting
The website is hosted with
third party data hosting specialists. Information collected is kept on servers
owned and managed by data hosting companies, which may be in India or overseas
including the United States of America. The companies being used by Alif
Naturals Online are PCI compliant and have data security
processes in place. However, Alif Naturals
is not
liable for any data theft or breach of security at the data center’s hosting
the website and holding consumer data
How We Use Your Personally Identifiable Information
Marketing Emails
The information you have
chosen to provide may be used by Alif Naturals
Online
to create and deliver to you emails such as our newsletters, surveys or other
email messages containing product and event information, cosmetics tips or
promotions. If at any time you decide that you would not like to receive these emails,
you may select the ‘Unsubscribe’ link on the email or edit your information and
consent to receive email and other communication in the ‘Profile’ section for
registered users
Text Messages
If you have chosen to leave
your mobile phone number on Alif Naturals
Online,
you may receive text message/SMS alerts containing product and event
information, cosmetics tips or promotions on your mobile phone. Please note
that Alif Naturals Online will never send you any unsolicited text
message on your mobile phone. Alif Naturals
Online
does not charge any fee for you to receive any text message from us. However,
your mobile service provider may charge you for sending and/or receiving text
messages and airtime, as well as any other standard applicable rates charged by
your mobile service provider.
Telephone calls
If you have chosen to leave
your mobile phone number or landline number on Alif Naturals Online, you may receive phone calls containing product and event
information, cosmetics tips or promotions on your mobile phone or landline
phone.
Communications to Serve You
If you have chosen to
provide us with your contact information, we may provide you with
service-related announcements by any means, including email, concerning the
website or contact you regarding your customer service requests or questions.
For example, all registered users will receive a welcoming email to confirm
their registration. These types of communications are necessary to serve you,
respond to your concerns and to provide the high level of customer service that
Alif Naturals Online offers its customers.
Customised Service
We may use your personal
information you have chosen to give us to provide you with customized service
and use of our website. For example, we may suggest products that would be of
interest to you. Such customized information may be conveyed to you by way of
emails or text messages/SMS and phone calls
Special Events, Questionnaires and Surveys
On occasion, Alif Naturals Online may sponsor special events (such as contests, promotions or other
offerings), questionnaires and surveys. There may be specific rules applicable
to these promotions that explain how any personal information you provide will
be processed. We strongly suggest you review any applicable rules before
participating. To the extent any special event, questionnaire or survey is not
subject to specific rules, the processing of personal information is governed
by this Privacy Policy and the purposes it sets forth.
Employment
If you provide personal
information to us with respect to employment, such as your resume, we will
treat such personal information as confidential and use it only to consider you
for current and future employment opportunities and to contact you with respect
to employment with us or our affiliates. An “Affiliate” is a person
or entity that directly or indirectly through one or more intermediaries,
controls or is controlled by, or is under common control with, our company. We
will retain your information for further recruitment opportunities that may
arise, unless you tell us that you no longer wish for us to retain your
information.
Technologies that Allow Us to Customize Your
Experience on Alif Naturals Online
We use various technologies
to collect information relating to your visit to our website, such as the
Uniform Resource Locater (URL) that referred you to our website, Internet
Protocol address, browser type, browser language, the date and time of your request,
etc. This enables us to enhance and customize your experience on our website.
For example, we may collect the Internet Protocol (IP) address identifying your
computer or device and indicating your geographic region for statistical
purposes. In some instances, we may use these technologies in combination with
the personally identifiable information you provide on the website. These
technologies may provide a variety of information such as whether you have
visited Alif Naturals Online before. They also may enable you to save
your preferences. Each technology is explained below.
Web Beacons and Tracking Links
Web Beacons (also called
clear gifs and pixel tags), tracking links and/or similar technology consist of
a few lines of code and are embedded on the pages of our website. They are
often used in combination with Cookies and are often not visible to the user of
the website. Web Beacons may relay information to third parties such as our
service providers and may be used in order to track customer response to
certain advertising, to better target interactive advertising and to enhance
customer support and usability. If you reject our Cookies (see Cookie section
below), you will prevent Web Beacons from relaying this information about you
and may limit your use of some of our website features.
Cookies
Browser Cookies are bits of
text that are placed on your computer’s hard drive when you visit our website.
Flash Cookies are like Browser Cookies except that they can store data more
complex than simple text and are stored in your browser rather than on your
hard drive. You can have your browser and/or plugs to your browser, such as
flash, notify you of, or automatically reject, Cookies. If you reject our
Cookies or opt-out of the use of cookies, you may still use this website, but
you may be limited in the use of some of its features.
Information We Share and Who We Share With
We will not provide your
personally identifiable information to third parties for their use in marketing
their products or services to you without your consent, except as provided in
the “Business Transfers” Section below. In addition, we do not sell or
otherwise disclose personally identifiable information about our website
visitors except as described here.
Alif Naturals Affiliates
We may share your personal
information with our Affiliates that distribute and market Alif Naturals products. Our Affiliates may use this information in accordance with
this Privacy Policy including, if you have so chosen, sending you product
information, cosmetic tips or promotions. If you prefer that we not share your
personal information with our Affiliates, please do not provide it to us. We
are unable to offer the benefits of Alif Naturals
Online
to anyone who does not consent to the sharing of their personal information
with our Affiliates.
Third Parties
We may retain other
companies and individuals to perform functions on our behalf consistent with
this Privacy Policy. Examples include webstore management companies, order
processing companies, courier companies, data analysis firms, customer support
specialists, email vendors, web-hosting companies and fulfilment companies
(e.g., companies that coordinate mailings). Such third parties may be provided
with access to personal information needed to perform their functions but may
not use such information other than on our behalf and in accordance with this
Privacy Policy.
In addition, in some
instances, you may be offered the opportunity to consent to the sharing of your
information with a third party such as an event or promotion co-sponsor. If you
consent, we will share your information with such third party and the
information you provide may be used by such third party for their own purposes
and in accordance with their own policies.
Business Transfers
As we continue to develop
our business, we might sell certain of our assets. In such transactions, user
information, including personal information, generally is one of the
transferred business assets, and by submitting your personally identifiable
information on the website you agree that your data may be transferred to such
parties in these circumstances.
Compliance With Law
We may disclose information
that is necessary to comply with any applicable law, regulation, legal process
or governmental request. In addition, we may disclose any information when it
is necessary to prevent physical harm or financial loss or in connection with
suspected or actual illegal activity.
Children’s Privacy
The Alif Naturals Online website is not designed for persons under the age of 13 and we do
not knowingly collect personally identifiable information from anyone under the
age of 13. If you are under 13 years of age, you may browse Alif Naturals Online, but please do not provide your personal information to us. For
example, you cannot register. If we become aware that we have inadvertently
received personal information from a visitor under the age of 13 on the
website, we will delete the information from our records.
How We Protect Personal Information
We maintain reasonable
safeguards for this website to protect against unauthorised disclosure, use,
alteration or destruction of the personal information you provide on Alif
Naturals Online. If you have any questions about security at
our Site, you can email us at orders@alifnaturals.com
Updates to Our Privacy Policy
We may revise this Privacy
Policy from time to time. If we decide to change our Privacy Policy, we will
post the revised policy here. We suggest that you periodically consult this
Privacy Policy. Please find the effective date of the Privacy Policy at the top
of this page.
Comments
We have taken great efforts
to ensure that your visit to Alif Naturals
Online
is an excellent and fruitful one and that your privacy is constantly respected.
If you have any questions, comments or concerns about our privacy practices,
please contact us by email at orders@alifnaturals.com